Frequently Asked Questions

How do I place an order?

Add your chosen products to the cart, proceed to checkout, and follow the payment and delivery steps.

Can I change or cancel my order?

Contact us as soon as possible at luxidaq@gmail.com. We will try to help before the order is processed, but changes cannot be guaranteed.

How long does delivery take?

Processing and delivery estimates are shown at checkout. Carrier and customs delays can affect the final arrival date.

How can I track my order?

When tracking is available, it will be sent to the email address used for your order.

What if my item arrives damaged?

Contact us promptly with your order number and photos of the packaging and item. We will review the issue and help with the next steps.

How do I contact Luxidaq?

Email luxidaq@gmail.com and include your order number where relevant.